Definitions.

  • Terms and Conditions refers to the rules of use of this website
  • User/Client is any person using the services of More of Rome or www.moreofrome.com.
  • More of Rome – Tour Agency/Service Provider and the owner of www.moreofrome.com.
  • Service Provider – More of Rome and the website www.moreofrome.com.
  • Websitewww.moreofrome.com and all pages, applications and services on this website.
  • Content – includes, but not limited to: texts, images, videos, links, logos, names, titles and any kind of data on this website www.moreofrome.com
  • Force Majeur refers to the unforeseen and unforeseeable events, situations and circumstances beyond control of the User and/or More of Rome.
  • You/Them/Their/He/She refers to the user of the website www.moreofrome.com.
  • We/Us/Our refers to the website www.moreofrome.com and/or the service provider More of Rome and all it’s staff, management and representatives.

1. The “Terms and Conditions” is a legal contract/agreement between the users/clients/customers of this website www.moreofrome.com and/or the tour-agency/operator/service provider “More of Rome” and the tour agency/operator/service provider “More of Rome” and the website www.moreofrome.com.

1.a. This agreement shall be governed and interpreted in all respects in accordance with the Law of Italy and is subject to the exclusive jurisdiction of an Italian Court of Justice.

2. The “Terms and Conditions” apply to the person who registers with the website www.moreofrome.com and/or books/purchases the tours through the website www.moreofrome.com, and with the tour-agency/operator/service provider “More of Rome”, and everyone booked under their name, example: If you book a tour for six people everyone in your party of six must agree to the “Terms and Conditions” and must abide by rules of “Terms and Conditions”. Refusal to do so will result in the immediate cancellation/termination of the service.

3.a. To register with the website www.moreofrome.com the user/client must provide: Full Name and a Valid Email Address, this is the personal information necessary to register with the website www.moreofrome.com.

3.b. To purchase/book a tour with the website www.moreofrome.com or tour-agency/operator/service provider “More of Rome”, the user/client must provide: full name(of the person booking the tour), valid credit card information(credit card number, exp.date, security code on the back of the credit card), phone number, billing address, electronic address(email). To learn more about the personal information collected by the website www.moreofrome.com and/or tour-agency/operator/service provider “More of Rome”, please consult The Privacy Policy.

4. To book a tour/s with  the website www.moreofrome.com or tour-agency/operator/service provider “More of Rome” the user/client must pay the full price of the tour/s selected at the moment of booking. To learn more, please consult section 3.b. of “Terms and Conditions”

4.a. All prices, for all tours listed on the website www.moreofrome.com and/or tour-agency/operator/service provider “More of Rome” are based on The European Union currency “EURO”, all prices, for all tours listed on the website www.moreofrome.com and/or tour-agency/operator/service provider “More of Rome” may be subject to change.

4.b. The website www.moreofrome.com and the tour-agency/operator/service provider “More of Rome” use PayPal Inc. to accept and process the payments, we accept all major credit cards, and PayPal payments. PayPal Inc. is the world’s leader for online payments and financial transactions, and it is absolutely safe to make payments through PayPal’s website.

4.c. There is no processing/transaction fee.

4.d. It is strongly advised to book the tours at least 2 weeks in advance as all tours are subject to availability.

4.e. The website www.moreofrome.com and tour-agency/operator/service provider “More of Rome” reserve the right to cancel all tours and existing bookings in case of Force Majeur, In case of the cancellation of booking by “More of Rome” the user/client will be reimbursed in full.

5. Cancellation Policy: All users/clients of the website www.moreofrome.com and tour-agency/operator/service provider “More of Rome” have right to cancel existing bookings and be refunded; However some conditions may apply.

Should the user/client cancel the booking at least fourteen (14) days ahead of the date of the booking, the user/client would be reimbursed full amount paid at the moment of booking.

Should the user/client cancel the booking within fourteen (14) days ahead of the booking date, the user/client would get a refund of 70% of total amount paid at the moment of booking.

Cancellations seventy two (72) hours ahead of the booking date or within seventy two (72) hours ahead of the booking date are considered “Last Second” cancellations and therefore are not refundable; However the user/client has right to make changes or modifications to the existing booking, to learn more, please consult section 6. of “Terms and Conditions”

6. Changes or Modifications: It is possible to change the date of the booking or modify the booking as long as the request from the user/client is received by our “Booking Team” at least seventy two (72) hours prior to the date of the booking. All requests received within seventy two (72) hours ahead of the booking date are subject to penalty of Twenty (20) EUROS. The “Booking Team” of the website www.moreofrome.com and tour-agency/operator/service provider “More of Rome” will attempt to honor the request of user/client, but cannot guarantee the success as all tours listed on the website www.moreofrome.com and tour-agency/operator/service provider “More of Rome” are subject to availability.

7. Upon the completion of booking, the user/client of the website www.moreofrome.com and tour-agency/operator/service provider “More of Rome”, will receive an electronic voucher via email, it is the user’s/client’s responsibility to print and read the voucher. The user/client of the website www.moreofrome.com and tour-agency/operator/service provider “More of Rome” must present the printed (hard) copy of the voucher to the coordinator/guide, at the meeting point of the tour.

7.a. Information in the voucher includes, but not limited to: Name of the client, name of the tour, meeting time, meeting point, dress code, type of the tour(walking, food tour, half day tour, full day tour).

7.b. The meeting place will be marked on the map included in the voucher, the meeting time and clear instructions on how to get to the meeting point will be provided, therefore it is the user’s/client’s responsibility to find the meeting point and be there on time. If you have any questions you can always contact our “Customer Care” team by phone: +393200465737, or via email: info@moreofrome.com.

7.c. It is the user’s/client’s responsibility to be at the meeting point on time, in case of no-show the user/client will not be reimbursed.

7.d. The tour cannot be redeemed without a valid voucher.

8. The satisfaction of the user/client is our number one priority, however, there are many factors that are beyond our control; weather, traffic, venues being closed, amount of people at the venues, accidents (unless caused by the staff of More of Rome), behavior of the clients during the tour, rules and regulations of the venues, food at the venues, noise, strikes, natural disasters, rough seas, bush fires, allergies, police checkpoints, train/bus/ferry/airplane delays, stairs, terrain, roads, acts of war/terrorism, disease outbreak, death, injury or any misadventure during the tour (unless caused by the staff of More of Rome), the website www.moreofrome.com and tour-agency/operator/service provider “More of Rome” shall not be held responsible for all these factors mentioned above.

8.a.  The website www.moreofrome.com and/or tour-agency/operator/service provider “More of Rome” is not liable, and under no circumstance shall More of Rome be liable for; loss of data, loss of business, loss of opportunity, loss of good will, loss of anticipated profit, injury to reputation or any losses suffered by the user/client or by the third parties which may arise from or in connection with the use of the website www.moreofrome.com and/or tour-agency/operator/service provider “More of Rome”

8.b. Under no circumstances will More of Rome be liable for any damage caused by third parties.

9. Under no circumstances will More of Rome be liable for any damages to the third parties caused by user’s/client’s behavior. More of Rome does not tolerate any verbal or physical abuse. Any abuse or inappropriate behavior constitutes a breach of contract and will result in immediate termination of all services.

10. All content of the website www.moreofrome.com constitutes intellectual property of More of Rome and cannot be copied, printed, reproduced, distributed or in any way used for commercial or non commercial activity without the authorization and consent of More of Rome.

11. By clicking “I Agree” to Terms and Conditions, the user/client gives More of Rome his/her consent to use any content provided by the user/client. The content may include, but not limited to: Comments, Reviews, Photos, Videos. This content shall be used by More of Rome for marketing campaigns and all business related activities.

11.a. More of Rome reserves the right to remove/delete all content containing materials of sexual or violent nature or considered inappropriate by the management of More of Rome.

12. All tours offered by More of Rome are conducted in one language only.

13. More of Rome cannot accommodate clients with special needs like Guide Dogs or Wheelchairs.

14. The services provided by More of Rome are limited to: Guided Tours.

15. More of Rome reserves the right to make changes or modifications to this “Terms and Conditions” at any time. It is your obligation to read and comply with the “Terms and Conditions”

16. More of Rome reserves the right to withdraw from “Terms and Conditions” and to prevent user access to www.moreofrome.com

For more information do not hesitate to contact our Customer Service Team
Telephone: +39 320-046-5737
Email: info@moreofrome.com
Skype: moreofrome

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